What DiSC® Style Is The Best Listener?: The “S” Style: Natural Active Listeners
If you guessed the “S” style, you are correct. Ask most “S” Styles individuals, and they will describe themselves as good listeners. They like to listen. In a conversation, they will often nod their heads – not necessarily agreeing with what the speaker is saying but encouraging them to continue what they are saying and to acknowledge that they “hear” what is being said. Because they have robust and active listening skills, “S” Styles often ask clarifying questions during a conversation and observe the speaker’s nonverbal cues.
Listening Challenges for D, I, and C Styles
For the other three DiSC® communication styles, listening can be something they wish they were better at. Chances are, if someone is talking about something they are interested in, the D’s, I’s, and C’s don’t have much problem listening. If they were multitasking at the beginning of the conversation, they’d automatically stop to give the conversation their full attention. If there is noise that is interfering, they’ll either move to a quieter place or turn down the radio or TV so they can hear better.
The Importance of Active Listening
That’s the exciting thing about listening. Most of us know how to do it and can listen quite well when it suits us. The challenge is using those listening skills all the other times, like when someone is talking to us about something we are not necessarily interested in or conversing with someone we don’t like.
Key Elements of Active Listening
That’s where active listening comes into play. A big part of active listening is doing all the things we usually do when we are interested in what someone is saying:
- Stop Multitasking.
- Reduce Interfering noise.
- Please focus on the message, not who is delivering it.
The flip side of being an active listener is knowing how to talk to other styles, so they will most likely use their active listening skills. When you adjust your conversation to be more compatible with the different styles, you will help them in their efforts to be an active listener.
Need a “D” style individual to listen to you?
D Style Individuals have the reputation of. Interrupting and sharing their own opinion on the subject you are discussing rather than allowing you to share your opinion. They are often accused of having made up their minds before the conversation. You’ll be most successful if you can keep the conversation short. Focus on how the information is going to benefit the D-Style Individual.
Preparing a conversation with an “i”
When preparing for a conversation with an “i’’ style individual, remember they will be very eager to interject and have an opportunity to talk rather than listen. They thoroughly enjoy the interaction. To ensure your message sinks in, discuss your feelings and emotions regarding the subject you are discussing.
Conversing with a “C”
As long as the “C” style individual is interested in what you say, they will be as attentive as your “S” style listener. To have their buy-in, however, you need to organize the conversation logically. They don’t care how you feel about the subject being discussed. They will ask a lot of questions. While you will probably know most of the answers, there will undoubtedly be something you need to research. Demonstrate you are listening by writing down their questions and committing to a time when you will respond.
Conversing with an “S”
While your “S” styles are usually power listeners, some things can cause them to shut down and not hear what needs to be said. If you are giving them a message that requires a significant change in their work responsibilities, team members, expectations or deadlines, there’s a good chance they will not hear the whole message. To avoid miscommunication, it’s always a good idea to give the “S” Style a heads-up that some changes are being planned and that you want to discuss the potential and hear how they FEEL about the change. Like “I” Styles, The S-Style individual does care about feelings, and acknowledging that their feelings are important will go a long way in helping them hear disturbing news.
Conclusion
In conclusion, active listening is a crucial skill that varies across DiSC® communication styles. While “S” style individuals are natural active listeners, the other styles (D, I, and C) may face challenges in this area. However, everyone can improve their listening skills by practicing key elements such as avoiding multitasking, reducing distractions, and focusing on the message.
To communicate effectively with different styles, it’s essential to tailor your approach:
- For “D” styles, keep it brief and focus on benefits.
- With “I” styles, incorporate emotions and allow for interaction.
- For “C” styles, present information logically and be prepared for questions.
- When addressing “S” styles, acknowledge their feelings, especially during times of change.
Understanding these differences and adapting our communication accordingly can foster better interactions and ensure our messages are heard and understood across all DiSC® styles.