TrainSMART’s virtual conversation skills training teaches team members at all levels how to courageously give and receive feedback to/from peers and supervisors. Participants learn to lead project teams and advocate for themselves through live video crucial conversation training. Engaging in virtual activities ensures the retention of concepts for having productive talks in the workplace.
Target Audience:
All levels of employees seeking to boost skills for online courageous conversations training.
The Problem:
There is a perception that only senior staff can speak up and address issues at work. Many struggle with crucial conversations like providing tough feedback, negotiating priorities, and resolving conflicts. Virtual workshops build confidence and skills to have these challenging talks across the organization.
Our Solution:
This live video conversation skills course teaches participants to:
Use emotional intelligence to prepare for vital conversations
Discuss issues respectfully to reach mutual understanding
Follow up on agreed actions between both parties
Course Outline:
Identify the types of online courageous conversations needed
Learn Crucial Conversations® techniques to express anything respectfully
Practice skills through engaging virtual activities
Explore strategies to initiate crucial conversations
Discuss how to state your position positively
Learn dialogue tools to align on shared goals
Role play scenarios for common crucial conversations
Develop strategies to speak up assertively
Practice giving and receiving feedback remotely
Discuss tactics for resolving tension and disagreement
Explore methods for mutual problem solving
Share action plans for applying skills on the job
Virtual Training Platform:
Our live video workshops use Zoom, Adobe Connect, or your preferred platform. Advanced tools like breakouts, whiteboards, and polls maximize engagement.
On-Demand Coaching:
Extend learning with personalized virtual coaching sessions. Practice tailored scenarios to master skills. Reviews and accountability keep participants on track.
Invest in your team’s success with TrainSMART’s transformative virtual conversation skills training. Unlock courage and confidence to handle crucial workplace talks with emotional intelligence and respect.
Need A Live Virtual Instructor-led Workshop?
Ready to discuss your live virtual instructor-led training needs for a conversation skills workshop for your group? Schedule a call 800-807-8030 or fill out the form below. We look forward to connecting with you.