TrainSMART Offers Custom Email Etiquette Training for Improved Workplace Communication

Is your team struggling with email communication? Are you losing valuable time and productivity due to miscommunication, confusion, and frustration caused by poorly written emails? If so, TrainSMART has the solution for you.

We offer custom-tailored email etiquette training designed to address the common communication issues that employees face daily. With the increasing use of email in the workplace, you must equip your team with the necessary skills to improve email communication. That’s why TrainSMART offers email etiquette training for employees to help your team become communication experts.

Our email etiquette training focuses on essential topics such as how to write clear and concise emails, how to avoid typos and grammatical errors, and how to formulate thoughts before sending an email. These skills are crucial for addressing the common issues that employees face, such as ambiguous subject lines, grammar and spelling errors, asking open-ended questions, using TXT speak, using too many CCs, and using email when another communication channel is more appropriate.

By mastering the art of email communication, your team can improve workplace professionalism and communication skills and propel their careers. With TrainSMART’s email etiquette training for employees, businesses can create a culture of communication that is both effective and professional, ultimately leading to improved productivity and success.

Our email etiquette training also teaches employees how to write a well-crafted subject line to break through inbox clutter, enhance comprehension, and increase response rate using the pyramid writing approach. They will also learn how to avoid common typos and grammatical errors, format emails to save time and increase clarity, and tighten the email thread to improve communication efficiency.

Email etiquette training for employees is crucial for any business looking to improve its communication skills and productivity. TrainSMART offers custom-tailored email etiquette training designed to address the common communication issues that employees face daily. By equipping your team with the necessary skills, you can create a culture of practical and professional communication, ultimately leading to improved productivity and success.

Invest in your team’s written communication skills today with TrainSMART.

Business Email Etiquette Training Outline

Discover the most important rules to follow when writing an email

Email etiquette is crucial for maintaining professionalism and clear communication in the workplace. Key rules include using a clear and concise subject line, addressing recipients appropriately, maintaining a professional tone, and including a signature with contact information. Following these rules helps ensure your emails are effective and well-received.

Learn how to avoid typical email communication problems

Common email pitfalls include using overly casual language, sending emails without proofreading, and failing to consider the tone and impact of your message. Understanding these issues and learning strategies to avoid them can significantly improve your email communication. This section will cover techniques for clarity, conciseness, and professionalism in email writing.

Learn when an email is the appropriate form of communication and when it is not

While email is a versatile communication tool, it’s not always the best choice for every situation. This section will discuss scenarios where email is ideal (such as sharing documents or non-urgent information) and when alternative methods like phone calls or face-to-face meetings are more appropriate (for sensitive discussions or complex problem-solving). Understanding these distinctions can improve overall workplace communication efficiency.

Subject Lines are your Best Friend

A well-crafted subject line can significantly increase the chances of your email being read and acted upon promptly. This section will cover techniques for creating clear, concise, and informative subject lines that accurately reflect the email’s content and urgency. We’ll also discuss the impact of good subject lines on email organization and searchability.

Learn how to use the inverted pyramid methodology for results

The inverted pyramid method, borrowed from journalism, involves presenting the most important information first, followed by supporting details. This approach is particularly effective in business emails, ensuring that key points are not missed. We’ll explore how to structure emails using this method to improve readability and response rates.

Proofreading

Careful proofreading is essential for maintaining professionalism and clarity in email communication. This section will cover effective proofreading techniques, including reading aloud, using spell-check tools, and the importance of reviewing for tone and clarity. We’ll also discuss the potential consequences of sending emails with errors and how to avoid common mistakes.

Target Audience

Early career, new hires, millennials, and anyone who uses email as a form of communication

Group Training
Delivery Options

  • Lunch & Learn
  • Conference Breakout Session
  • Half-Day Face-to-Face Training Workshop
  • Webinars

Want To Improve Your Team’s Email Etiquette?

Ready to discuss your business email communication training needs? Schedule a 30-minute call so we can learn more about each other and determine if we are a good fit. This is a no-obligation consultation. We look forward to hearing from you. Call us at 800-807-8030.

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    Benefits Of Email Etiquette
    Why do your employees need email etiquette training?

    PROFESSIONALISM: by using proper email language, your company will convey a professional image.

    EFFICIENCY: emails that get to the point get more responses than poorly worded emails.

    PROTECTION FROM LIABILITY: employee awareness of email risks will protect your company from costly lawsuits.

     

    TrainSmart is a certified Woman-Owned Business Enterprise (2000) and a Woman Small Business (2015).

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