TrainSMART’s custom-tailored, one-day conversation skills workshop examines how leaders coach, communicate, praise, and model crucial conversational behaviors.
The purpose of TrainSMART’s conversation skills training is to provide you with techniques to enhance effective communication skills and increase your results during critical conversations.
Improve tact and confidence by planning and rehearsing the conversation (which will be practiced using specific strategies) that can create mutual respect and understanding and open channels of communication.
Perform the “smart” flow in critical conversation: issue, mutual purpose, accountability, resolution, action plan, and recording
Target Audience
TrainSMART’s Conversation Skills Face-to-Face Training is for supervisors, team leaders, and all levels of management that want to conduct challenging conversations with tact and confidence
Delivery Options
TrainSMART’s Conversation Skills Training is available in the following formats: Conference Breakout Session, Lunch & Lean Program, Half-Day Face-to-Face Training Workshop, Full Day Face-to-Face Training Workshop, Multi-Session Webinar.
TrainSmart is a certified Woman-Owned Business Enterprise (2000) and a Woman Small Business (2015).
We have approximately 300 facilitators, professional development trainers, instructional designers, and content developers strategically located in the United States and around the world.
Interested In A Live Virtual Instructor-Led
Conversation Skills Workshop?
Session Length Options: 90 minutes, 3 hours
During this session, participants will be actively engaged in an array of virtual techniques to ensure the retention of concepts for how to have courageous conversations in the workplace.
Ready to discuss your team’s conversation skills training needs? Schedule a 15-minute call, so we can learn more about you and your audience to determine if we are a good fit. We look forward to hearing from you. Call us at 800-807-8030 ext. 1 or fill out the form below.
Customized Training Makes TrainSmart the Perfect Fit
Our course catalog offers you an easy way to link your organization's needs and goals to TrainSMART performance solutions workshops. All of our workshops are tailored, flexible, interactive and engaging.
We use the outlines in this catalog as a starting point to identify the topics and delivery methods that will create the most successful outcomes.