Develop Critical Skills for Workplace Success with Emotional Intelligence Training From TrainSMART.

Emotional intelligence (EI) is the ability to recognize and understand your own emotions, as well as the emotions of others. It is a crucial skill for effective communication, leadership, and relationships in both personal and professional settings.

At TrainSMART, we design and facilitate custom-tailored Emotional Intelligence Training for employees to help individuals and organizations develop this important skill. Our workshop is designed to provide participants with a deep understanding of EI and how it can be applied in their daily lives.

During the training, participants will learn how to:

• Recognize and understand their own emotions and how they impact their thoughts and behaviors
• Identify and manage the emotions of others
• Communicate effectively with others, even in challenging situations
• Build and maintain positive relationships
• Use EI to improve their leadership and decision-making skills

Emotional Intelligence Training For Employees
Course Outline

History of Emotional Intelligence

This section will trace the development of emotional intelligence as a concept. It will cover key figures like Peter Salovey and John Mayer, who first formalized the theory in the 1990s, and Daniel Goleman, who popularized it. The evolution of EI from a purely academic concept to a widely recognized component of personal and professional success will be discussed.

Emotional Intelligence Defined

Here, we’ll explore the various definitions of emotional intelligence and settle on a working definition for the course. We’ll discuss the core components of EI, typically including self-awareness, self-regulation, motivation, empathy, and social skills. The section will emphasize how EI differs from traditional notions of intelligence and why it’s crucial in personal and professional contexts.

EI Blueprint

The EI Blueprint will provide a framework for understanding and developing emotional intelligence. This may include assessments to help participants gauge their current EI levels, identify areas for improvement, and create personalized development plans. The blueprint will likely cover strategies for enhancing each core component of EI.

Optimism

This section will focus on the role of optimism in emotional intelligence. We’ll discuss how cultivating a positive outlook can enhance resilience, problem-solving abilities, and overall emotional well-being. Techniques for developing and maintaining an optimistic mindset, even in challenging situations, will be covered.

Validating Emotions in Others

Understanding and acknowledging others’ emotions is a crucial aspect of EI. This part of the course will teach techniques for recognizing emotional cues, responding empathetically, and validating others’ feelings without judgment. We’ll explore how this skill can improve relationships, communication, and leadership effectiveness.

Understanding Emotions

This section will delve deeper into the nature of emotions – their origins, functions, and how they influence behavior and decision-making. Participants will learn to identify and name their own emotions accurately, understand emotional triggers, and recognize how emotions can affect their thoughts and actions.

Setting Your Personal Vision

Here, participants will learn to align their emotional intelligence development with their personal and professional goals. This section will guide attendees in creating a vision for their emotional growth, setting specific, achievable objectives, and developing strategies to realize these goals. The importance of self-reflection and continuous learning in EI development will be emphasized.

Workshop Wrap-Up

TrainSMART’s Emotional Intelligence Training For Employees will conclude with a summary of key learnings, opportunities for participants to share insights and commitments, and guidance on continuing EI development beyond the workshop. This section may include resources for further learning, suggestions for practicing EI skills in daily life, and potentially, plans for follow-up sessions or assessments to track progress over time.

Our Emotional Intelligence Training workshops is led by experienced trainers who use a combination of lectures, interactive exercises, and real-world case studies to facilitate learning. The workshop can be customized to meet the specific needs and goals of the organization or individual participants.

In addition to Emotional Intelligence Training, TrainSMART also offers a range of other communication workshops. Contact us at 800-807-8030 to learn more about how our workshops can support the development of your team.

Leaders with high EQ have been shown to add as much as 127% more value to the bottom line of their organization than average leaders. Not compared to bad leaders—but compared to leaders with average EQ. In this highly interactive one-day course, participants will learn the fundamentals of EQ in a powerful and high-impact method. When they walk out of the course they will be able to start utilizing and practicing EQ in their work and personal lives.

Why Choose Us From Emotional Intelligence Training?

We have certified Emotional Intelligence facilitators that tailor the training to align with the culture; leadership programs; and offer options for degree and depth of learning. Emotional Intelligence is an ongoing process. We can facilitate an EI lite and tie it to communication and other key topics.

We have several assessments that can be leveraged as a part of the training that provides an overview of the learner’s EI/EQ and those that are in-depth and provide a multipage report and strategies to support.

The TrainSmart Solution

TrainSmart can become your full-service training department, delivering solutions to all your on-site training needs. When you partner with us, you gain several advantages, including:

Fully customized content and delivery: We customize our training systems to fit your team, department, and/or your entire organization.

Flexible scheduling: We deliver a single session or multiple sessions to meet your timeframes, work schedules, and employee needs/expectations.

Reduced overall costs: On-site is typically less expensive than sending employees off-site. In addition, on-site allows us to develop common languages and terms that reduce communication issues when your employees are back on the job.

Immediate on-the-job application: Employees can immediately apply what they have learned.

Confidentiality is not compromised: What happens on-site, stays on-site.

Building cohorts teams: We can build cohorts teams that result in more productive, more efficient relationships.

Cutting-edge technology: We stay on top of all the latest technological developments in the industry, always bringing the most efficient and cost-effective methods into your organization.

Industry-leading experience: Our best-in-the-industry facilitators bring years of extensive experience and expertise to your company.

Interested In A Live Virtual Instructor-led Emotional Intelligence Workshop?

Session Length Options: 90 minutes, 3 hours, 4 hours

Emotional Intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships.  It is a pivotal factor in personal and professional success.  When we look at the truly extraordinary people who inspire and make a difference you see that they do this by connecting with people at a personal and emotional level. What differentiates them is not their IQ but their EQ – their emotional intelligence.

Virtual Emotional Intelligence Training

 

Need On-Site Training?

Ready to discuss your training needs? Schedule a 30-minute call, so we can learn more about each other and determine if we are a good fit. This is a no-obligation consultation. We look forward to hearing from you. Call us at 800-807-8030 or fill out the form below.