The success of training initiatives is everyone’s responsibility. Too often it is left to corporate trainers to shoulder alone. TrainSMART’s Return On Investment Of Training Workshop describes a holistic process for ensuring the maximum business value of learning and the success of all training initiatives.

The Problem

  • The responsibility for ensuring successful learning initiatives is viewed as being the sole province and
    responsibility of the training department
  • Lack of practical/realistic metrics to monitor the implementation and success of training initiatives
  • The limited value of narrow, isolated evaluation metrics

Our Solution
To Learn to…

  • Apply a holistic approach to evaluate the business impact of learning and training initiatives

Developing and Implementing Effective Training Initiatives Course Outline

Outline Training Initiative/Program

This initial section will focus on the foundational aspects of creating a training initiative:

  • Defining the purpose and objectives of the training
  • Identifying the target audience and their learning needs
  • Determining the scope and content of the training program
  • Choosing appropriate training methodologies and delivery formats
  • Establishing a timeline for development and implementation

Participants will learn how to create a comprehensive outline as a roadmap for the entire training initiative.

Identify and Align Stakeholders

This part will cover the crucial process of stakeholder management:

  • Identifying key stakeholders (e.g., management, HR, department heads, employees)
  • Analyzing stakeholder interests, influence, and potential impact on the training initiative
  • Developing strategies for stakeholder engagement and communication
  • Techniques for building consensus and addressing potential conflicts
  • Creating a stakeholder map and engagement plan

Participants will learn how to ensure all relevant parties are involved and aligned with the training goals.

Identify Stakeholder Expectations

Here, the focus will be on understanding and managing stakeholder expectations:

  • Conducting stakeholder interviews and surveys
  • Identifying explicit and implicit expectations
  • Prioritizing expectations based on importance and feasibility
  • Techniques for managing unrealistic expectations
  • Documenting and communicating expectations to all relevant parties

This section will emphasize the importance of clear communication and expectation management in the success of training initiatives.

Convert Stakeholder Expectations into Meaningful Metrics

This crucial step involves translating expectations into measurable outcomes:

  • Identifying key performance indicators (KPIs) aligned with stakeholder expectations
  • Developing SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals
  • Creating a balanced scorecard for training outcomes
  • Establishing baseline measurements
  • Determining appropriate data collection methods

Participants will learn how to create a robust framework for measuring the success of their training initiatives.

Develop a Training Initiative Implementation Plan

This section will cover the practical aspects of putting the training program into action:

  • Creating a detailed project plan with milestones and deadlines
  • Allocating resources (human, financial, technological)
  • Developing training materials and tools
  • Planning for logistics (venue, equipment, scheduling)
  • Creating a risk management plan
  • Establishing a communication strategy for all stakeholders

Participants will learn how to create a comprehensive implementation plan that addresses all aspects of the training initiative.

Conduct Post-Training Follow-up and Evaluation

This part will focus on assessing the effectiveness of the training:

  • Designing and conducting post-training surveys and assessments
  • Implementing methods for measuring knowledge retention and skill application
  • Conducting follow-up interviews or focus groups
  • Analyzing training impact on job performance and business outcomes
  • Identifying areas for improvement in future training initiatives

Participants will learn how to gather and analyze data to evaluate the success of their training programs.

Determine ROI (Return on Investment)

The final section will cover the critical process of calculating the ROI of the training initiative:

  • Understanding different models for calculating training ROI
  • Identifying tangible and intangible benefits of training
  • Calculating direct and indirect costs associated with the training
  • Developing a framework for ongoing ROI measurement
  • Presenting ROI findings to stakeholders effectively

This section will equip participants with the tools to demonstrate the value of their training initiatives in financial terms, helping to secure future support and resources.

Target Audience

  • All stakeholders concerned with the success of learning initiatives

Delivery Options

Your Audience is available in the following delivery options: Half-Day Training Workshop, Full Day Training Workshop, Multi-Day Training Workshop, Multi-Session Webinar

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Need On-Site Training?

Ready to discuss your training needs? Schedule a 30-minute call, so we can learn more about each other and determine if we are a good fit. This is a no-obligation consultation. We look forward to hearing from you. Call us at 800-807-8030 or email at inquiries@trainsmartinc.com.